ISO 9001:2015
JI-ERA FIBBER'S ISO 9001
I-ISO 9001 iyindinganiso eyaziwa emhlabeni wonke eshicilelwe yi-International Organisation for Standardization (ISO) ukusiza izinhlangano ziqinisekise ukuthi zihlangabezana nezidingo zamakhasimende nabanye ababambiqhaza. Leli zinga lihlinzeka ngohlaka izinhlangano ezingalulandela ukuze ziqinisekise ukuthuthukiswa okuqhubekayo kohlelo lwazo lokuphatha ikhwalithi (QMS).
I-Jera ine isebenza ngokwezinga le-lS0 9001 · 2015 elisivumela ukuthi sidayisele amazwe nezifunda ezingaphezu kuka-40 njenge-CIS. EYurophu, eNingizimu Melika. I-Middle East Afica. nase-Asia. Sihlala sinomuzwa wokuthi izimpumelelo zethu zihlobene nekhwalithi yemikhiqizo esiyinikezayo.
Imikhiqizo yethu yayifaneleka nge-CE standard.
Okuqukethwe okuyinhloko kwe-ISO 9001
Okuqukethwe okuyinhloko kwe-ISO 9001 kufaka phakathi imigomo eyisikhombisa yokuphatha ikhwalithi:
1. Okugxile kukhasimende: Ukuqonda nokuhlangabezana nezidingo zamakhasimende kuyisihluthulelo sempumelelo.
2. Ubuholi: Ukusungula imigomo nesiqondiso esihlangene.
3. Ukubamba iqhaza kwabasebenzi: Enhlangano, abantu bayinsiza yayo ebaluleke kakhulu.
4. Indlela yenqubo: Ukuqonda imisebenzi nezinsiza ezihlobene kungasiza izinhlangano zithole imiphumela efiselekayo.
5. Ukuthuthukiswa: Izinhlangano eziphumelelayo zinesiko lokuthuthuka okuqhubekayo.
6. Ukuthathwa kwezinqumo okusekelwe eqinisweni: Ukuthathwa kwezinqumo okuphumelelayo kusekelwe ekuhlaziyeni nasekuhlolweni kwedatha nolwazi.
7. Ukuphatha Ubudlelwano: Inhlangano nabahlinzeki bayo bancike komunye nomunye futhi ukuba nobudlelwano obuqinile kungathuthukisa ukusebenza.
Izinzuzo ze-ISO 9001
1. Thuthukisa ukwaneliseka kwamakhasimende
2. Thuthukisa ukusebenza kahle kwangaphakathi
3. Thuthukisa umkhiqizo kanye nekhwalithi yesevisi
4. Thuthukisa ukusebenza kwebhizinisi kanye nenzuzo
5. Nikeza inzuzo yokuncintisana
6. Nikeza amathuba okuthuthukisa okuqhubekayo
ISO 9001 ukuqeqeshwa
1. Ukuqeqeshwa kwabaphathi
2. Ukuqeqeshwa kokuqonda okujwayelekile kwe-ISO9001
3. Ukuqeqeshwa kokubhala imibhalo yenqubo yokuphatha
4. Ukuqeqeshwa kokusebenza kwesistimu
5. Ukuqeqeshwa komcwaningi mabhuku wangaphakathi
6. Ukuqeqeshwa kokulungiselela izitifiketi
7. Ukuqeqeshwa okukhethekile kokuphatha
I-ISO 9001 ihlinzeka izinhlangano ngohlaka olusebenzayo lwesistimu yokuphatha ikhwalithi engazisiza ukuthi zihlangabezane nezidingo zamakhasimende, zandise ukusebenza kahle, zithuthukise ikhwalithi yomkhiqizo nesevisi, futhi zithole ukuthuthuka okuqhubekayo. Ngaphandle kobukhulu nohlobo lwenhlangano, i-ISO 9001 iyithuluzi okufanele kutshalwe kulo. Ngokusebenzisa leli zinga, izinhlangano zingaqinisekisa ukuthi zihlinzeka ngemikhiqizo namasevisi ekhwalithi ephezulu kuyilapho zithuthukisa ngokuqhubekayo futhi zivumelana nezimfuneko ezishintshayo zemakethe.
