ISO 9001:2015
JERA FIBER'S ISO 9001
O le ISO 9001 o se tulaga aloaia i le lalolagi atoa na lomia e le International Organization for Standardization (ISO) e fesoasoani i faʻalapotopotoga ia mautinoa latou te ausia manaʻoga o tagata faʻatau ma isi paaga. O lenei tulaga o loʻo tuʻuina atu ai se faʻavae e mafai e faʻalapotopotoga ona mulimulitaʻia e faʻamautinoa ai le faʻaauau pea o le faʻaleleia atili o latou faiga faʻaleleia lelei (QMS).
Jera ine o loʻo galue e tusa ai ma lS0 9001 · 2015 faʻataʻitaʻiga lea e mafai ai ona faʻatau atu i luga o 40 atunuu ma itulagi e pei o CIS. Europa, Amerika i Saute. Sasa'e Tutotonu Afica. ma Asia. Matou te lagona i taimi uma o matou taunuʻuga e fesoʻotaʻi saʻo ma le lelei o oloa matou te ofoina atu.
O a matou oloa na agavaa i le tulaga CE.
Autu autu ole ISO 9001
O mea autu o le ISO 9001 e aofia ai mataupu faavae e fitu o pulega lelei:
1. Customer-centric: O le malamalama ma le ausia o manaoga o tagata faatau o le ki lea i le manuia.
2. Taitaiga: Faatuina o sini ma le taitaiga e tasi.
3. Auai o tagata faigaluega: Mo se faalapotopotoga, o tagata o ana punaoa sili ona taua.
4. Fa'agasolo faiga: O le malamalama i gaoioiga ma punaoa fa'atatau e mafai ona fesoasoani i fa'alapotopotoga e ausia taunu'uga mana'omia.
5. Fa'aleleia: O fa'alapotopotoga fa'amanuiaina o lo'o i ai le aganu'u o le fa'aleleia atili.
6. Fa'ai'uga fa'atatau i mea moni: Fa'ai'uga lelei e fa'avae ile su'esu'ega ma iloiloga o fa'amaumauga ma fa'amatalaga.
7. Puleaina o So'otaga: O se fa'alapotopotoga ma ana 'au'aunaga e felagolagoma'i ma e iai so'otaga malolosi e mafai ona fa'aleleia atili ai le fa'atinoga.
Fa'amanuiaga ole ISO 9001
1. Faʻaleleia le faʻamalieina o tagata faʻatau
2. Faʻaleleia le lelei i totonu
3. Fa'aleleia le lelei o oloa ma auaunaga
4. Faʻaleleia le faʻatinoga o pisinisi ma tupe mama
5. Tuuina atu avanoa fa'atauvaga
6. Tuuina atu avanoa mo le faaleleia atili
ISO 9001 aoaoga
1. Aoaoga tau pulega
2. ISO9001 aʻoaʻoga malamalama masani
3. A'oa'oga tusitusia o pepa fa'atino pulega
4. A'oa'oga fa'agaioiga faiga
5. A'oa'oga suetusi i totonu
6. A'oa'oga sauniuni mo tusipasi
7. A'oa'oga fa'apitoa tau pulega
O le ISO 9001 o loʻo tuʻuina atu i faʻalapotopotoga se faʻataʻitaʻiga faiga faʻapitoa e mafai ona fesoasoani ia i latou e faʻafetaui manaoga o tagata faʻatau, faʻateleina le lelei, faʻaleleia le lelei o oloa ma auaunaga, ma ausia le faʻaleleia atili. Po o le a lava le tele ma le ituaiga o faʻalapotopotoga, ISO 9001 o se meafaigaluega e tatau ona teu faʻafaigaluega i totonu. E ala i le faʻatinoina o lenei tulaga, e mafai e faʻalapotopotoga ona faʻamautinoa o loʻo latou tuʻuina atu oloa ma auaunaga maualuga aʻo faʻaauau pea ona faʻaleleia ma fetuunai i suiga o manaʻoga maketi.
