ISO 9001: 2015
JISO 9001 ya ERA FIBER
ISO 9001 ni igipimo cyemewe ku isi hose cyashyizwe ahagaragara n’umuryango mpuzamahanga wita ku bipimo ngenderwaho (ISO) kugira ngo gifashe imiryango kwemeza ibyo abakiriya bakeneye ndetse n’abandi bafatanyabikorwa. Ibipimo ngenderwaho bitanga urwego amashyirahamwe ashobora gukurikiza kugirango arusheho kunoza imikorere yubuyobozi bwiza (QMS).
Jera ine ikora ikurikije lS0 9001 · 2015 itwemerera kugurisha mubihugu n'uturere birenga 40 nka مۇستەقىل. Uburayi, Amerika y'Epfo. Afurika yo Hagati. na Aziya. Buri gihe twumva ko ibyo twagezeho ari diregiteri ijyanye nubwiza bwibicuruzwa dutanga.
Ibicuruzwa byacu byujuje ubuziranenge bwa CE.
Ibyingenzi muri ISO 9001
Ibyingenzi bikubiye muri ISO 9001 birimo amahame arindwi yo gucunga neza:
1. Umukiriya-yibanze: Gusobanukirwa no guhuza ibyo umukiriya akeneye nurufunguzo rwo gutsinda.
2. Ubuyobozi: Gushiraho intego n'icyerekezo kimwe.
3. Uruhare rwabakozi: Kubwishyirahamwe, abantu ni umutungo wingenzi cyane.
4. Uburyo bukoreshwa: Gusobanukirwa ibikorwa nibikoresho bifitanye isano birashobora gufasha amashyirahamwe kugera kubisubizo byifuzwa.
5. Gutezimbere: Amashyirahamwe yatsinze afite umuco wo gukomeza gutera imbere.
6. Gufata ibyemezo bifatika: Gufata ibyemezo neza bishingiye kubisesengura no gusuzuma amakuru namakuru.
7. Imicungire yimibanire: Ishirahamwe nabatanga isoko baruzuzanya kandi kugira umubano ukomeye birashobora kunoza imikorere.
Inyungu za ISO 9001
1. Kunoza kunyurwa kwabakiriya
2. Kunoza imikorere yimbere
3. Kunoza ibicuruzwa na serivisi nziza
4. Kunoza imikorere yubucuruzi ninyungu
5. Tanga inyungu zo guhatanira
6. Tanga amahirwe yo gukomeza gutera imbere
ISO Amahugurwa 9001
1. Amahugurwa yo kuyobora
2. Amahugurwa yo gusobanukirwa ISO9001
3. Uburyo bwo kuyobora amahugurwa yo kwandika inyandiko
4. Amahugurwa yo gukora sisitemu
5. Amahugurwa y'abagenzuzi b'imbere
6. Amahugurwa yo gutegura ibyemezo
7. Amahugurwa yihariye yo kuyobora
ISO 9001 itanga amashyirahamwe uburyo bwiza bwo gucunga neza ubuziranenge bushobora kubafasha guhaza ibyo abakiriya bakeneye, kongera imikorere, kuzamura ibicuruzwa na serivisi nziza, no kugera ku iterambere rihoraho. Hatitawe ku bunini n'ubwoko bw'ishyirahamwe, ISO 9001 ni igikoresho gikwiye gushora imari. Mu gushyira mu bikorwa iki gipimo, amashyirahamwe arashobora kwemeza ko atanga ibicuruzwa na serivisi byujuje ubuziranenge ari nako bikomeza kunoza no guhuza n'ibisabwa ku isoko.
